CRM vs HUBS: How Salesforce and HubSpot Compare (2026)

Last updated July 2026

Short answer

CRM is the larger of the two ($153.27B market cap): the incumbent the market prices for continued execution (12.06x forward earnings, beta 1.18). HUBS is the smaller challenger ($12.82B), actually pricier on forward earnings (16.06x): more room to run, but more to prove. The real question is which set of drivers you believe, and whether owning one (or both) leaves you over-concentrated.

CRM vs HUBS: the tie-breaker metrics

Same yardstick, side by side (as of July 2026). Valuation lined up like this is most meaningful for two names in the same corner of the market, which these are. Figures are approximate; verify before investing.

MetricCRMHUBSWhat it tells you
Market cap$153.27B$12.82BSize. The larger name is the incumbent; the smaller has more room to grow and more to prove.
Forward P/E12.0616.06Valuation on next year's expected earnings, the same yardstick for both. Lower is cheaper for that growth; higher means the market is paying up.
Trailing P/E21.71131.84Valuation on the last 12 months. A big drop from trailing to forward means the market expects earnings to jump, so more growth is already in the price.
Beta1.181.22Volatility vs the market. Above 1 swings harder than the index; below 1 is steadier. Higher beta means bigger drawdowns to hold through.
Price vs 52-week range33% of range21% of rangeWhere today's price sits between the 52-week low and high. Near the high is momentum with less margin of safety; near the low is out of favor or a discount, depending on why.
Price / book4.486.52How much you pay over book value. Very high can signal an asset-light, high-return business or a rich price.

Reading it: CRM is the cheaper of the two on forward earnings, but cheaper is not the same as better. Pair the valuation with growth (how far the forward P/E sits below the trailing P/E) and risk (beta) before you decide.

Before you buy: how CRM and HUBS affect your concentration

The metrics above tell you which is the marginally better business. The bigger risk for most people is not picking the slightly worse stock, it is over-concentrating. CRM and HUBS share themes, so owning both, or adding either to what you already hold, can quietly push a large share of your portfolio into one bet.

This is the part a generic comparison page cannot answer, because it depends on what you own. Connect your brokerage and Walnut shows your real, combined CRM and HUBS exposure, flags overlap with your existing positions, and tells you if adding one would tip you past a concentration you are comfortable with, read-only by default, with your login staying at your broker. Walnut is not an investment adviser.

What does Salesforce (CRM) do?

Salesforce is the leading provider of cloud-based customer relationship management (CRM) software, helping companies manage sales, customer service, marketing, e-commerce, and analytics. Its core products include Sales Cloud, Service Cloud, Marketing Cloud, and Commerce Cloud, plus a broad platform for building custom applications. Through major acquisitions it also owns Slack (workplace collaboration), Tableau (data visualization and analytics), and MuleSoft (data integration), and it has pushed aggressively into artificial intelligence with its Einstein features and, more recently, Agentforce, a platform for deploying AI agents that automate sales, service, and other workflows. Salesforce makes money primarily through recurring subscription and support revenue, billed per user, giving it highly predictable, sticky software revenue at large scale. It is one of the largest enterprise software companies in the world, headquartered in San Francisco, and serves businesses of all sizes across virtually every industry globally.

Full CRM guide

What does HubSpot (HUBS) do?

HubSpot is a cloud software company that sells a customer relationship management (CRM) platform aimed primarily at small and mid-sized businesses. Its product suite, organized as connected hubs, covers marketing, sales, customer service, content management, operations, and commerce, all built on a shared CRM database. HubSpot pioneered the concept of inbound marketing and has grown into a broad front-office platform that helps companies attract, engage, and retain customers. It makes money through subscription fees that scale with the number of features, contacts, and users, generating high-margin, recurring revenue with strong net retention as customers adopt more hubs and upgrade tiers. The company has been weaving generative AI throughout its platform under its Breeze AI branding to automate marketing, sales, and service tasks. Founded in 2006 and headquartered in Cambridge, Massachusetts, HubSpot is a leading SaaS franchise known for its strong brand, large customer base, and product-led, freemium-to-paid growth motion.

Full HUBS guide

CRM vs HUBS: how do they differ?

Both fit overlapping themes, but they are not interchangeable. The useful comparison is which set of drivers and risks you want exposure to.

  • CRM drivers: Agentforce and AI monetization; Dominant CRM franchise and data moat.
  • HUBS drivers: Multi-hub platform expansion; AI across the platform.

Which fits which kind of investor

A faster-growing, richer-valued name usually swings harder, so it suits a longer horizon and a higher tolerance for volatility; a steadier, more cash-generative business suits a more conservative or income-minded investor. The honest test is which set of risks you could hold through a drawdown: Salesforce's subscription growth has decelerated from its hyper-growth past into the low-to-mid teens or lower, and the durability of reacceleration from AI is unproven. For HUBS, hubSpot serves small and mid-sized businesses, which are more sensitive to economic downturns, so a weak macro environment can slow new customer additions and pressure retention as customers cut software spend.

CRM or HUBS: which should you pick?

Growth-minded investors who believe the theme has years to run tend to accept the richer multiple for more upside; value-minded investors lean toward the cheaper forward earnings and steadier profile. Pick CRM if you believe its drivers more; HUBS if you believe its. Many investors hold both, but since they share themes, that is a concentrated bet, not diversification. Decide deliberately and check overlap. For the full detail, see the CRM and HUBS guides.

CRM vs HUBS: the full fundamentals

CRM. Salesforce trades at a software premium that reflects its CRM market leadership, sticky recurring revenue, and dramatically improved margins and free cash flow. The valuation now balances a maturing growth profile against optionality from AI (Agentforce and Data Cloud). The market is essentially weighing whether AI can reaccelerate growth enough to justify the multiple as core seat growth slows.

HUBS. HubSpot trades at a premium software valuation, typically expressed on a price-to-sales basis given modest GAAP profitability, reflecting durable double-digit recurring revenue growth, high gross margins, and a strong land-and-expand model. The market pays up for the growth and platform breadth, so the multiple is sensitive to any deceleration. Heavy stock-based compensation keeps GAAP earnings well below non-GAAP measures.

Headline figures (approximate, early 2026): CRM shows revenue (ttm) ~$38 billion, operating margin (gaap) ~20%; adjusted margins meaningfully higher, revenue growth high-single-digit to low-teens, decelerated from past, dividend yield ~0.5-0.7% (recently initiated); HUBS shows revenue (ttm) ~$3 billion, revenue growth high-teens to low-20s percent, gross margin ~85%, operating margin (gaap) low single digits; higher on a non-GAAP basis.

The bottom line: CRM vs HUBS

CRM and HUBS are related but distinct: same themes, different businesses and risks. Neither wins in the abstract; the right pick is whichever thesis you actually believe, sized so you are not over-concentrated in one theme. Walnut can show your combined CRM and HUBS exposure against your real portfolio. It is not an investment adviser.

Wondering how CRM or HUBS fits the portfolio you already own? Walnut is an AI investing app that connects your brokerage read-only and answers questions like that about your actual holdings: overlap, concentration, and how each position tracks the S&P 500. Compare the best AI portfolio analyzers or see the best AI investing apps in 2026.

Investing in Salesforce with AI

Connect the broker you already use and ask Walnut's AI how CRM fits what you actually hold: whether you own it already through a fund, what it would do to your concentration, and how it has tracked the S&P 500. Read-only by default, and you approve anything before it reaches your broker.

FAQ

What is the difference between CRM and HUBS?

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Salesforce is the leading provider of cloud-based customer relationship management (CRM) software, helping companies manage sales, customer service, marketing, e-commerce, and analytics. HubSpot is a cloud software company that sells a customer relationship management (CRM) platform aimed primarily at small and mid-sized businesses. They show up together because they share investment themes, but they are different businesses, so the better fit depends on which thesis you are expressing.

Is CRM or HUBS the better stock?

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Neither is universally better. CRM is the larger incumbent; HUBS is the smaller challenger and looks pricier on forward earnings. Walnut is informational, not investment advice. Compare what each does, the tie-breaker metrics above, and the risks, then decide which fits your thesis and what you already own.

Which is cheaper, CRM or HUBS?

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On forward P/E (as of July 2026), CRM trades at 12.06x and HUBS at 16.06x, so CRM is the cheaper of the two on next year's expected earnings. A lower multiple is not automatically the better buy: a richer valuation can be justified by faster growth, and a lower one can reflect real risk. Weigh the multiple against how fast each business is compounding.

Should you own both CRM and HUBS?

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Because they share themes, owning both concentrates you in that theme. That can be intentional (a focused bet) or accidental (less diversification than it looks). Walnut can show your combined exposure across both, and whether adding either over-concentrates you, before you buy.

What are the risks of CRM vs HUBS?

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CRM: Salesforce's subscription growth has decelerated from its hyper-growth past into the low-to-mid teens or lower, and the durability of reacceleration from AI is unproven. Enterprises are scrutinizing software budgets, lengthening sales cycles and pressuring seat-based growth, while a shift toward AI agents could even reduce the number of human seats customers buy. Competition is intense from Microsoft (Dynamics and Copilot), SAP, Oracle, ServiceNow, HubSpot, and AI-native startups. Large acquisitions have raised integration and capital-allocation questions. A premium valuation, AI execution risk, and the possibility that AI commoditizes parts of its software all weigh on the outlook. Macro IT-spending weakness would directly pressure new bookings. HUBS: HubSpot serves small and mid-sized businesses, which are more sensitive to economic downturns, so a weak macro environment can slow new customer additions and pressure retention as customers cut software spend. It competes with Salesforce and many specialized tools, and competition is intensifying as AI lowers barriers to building software features. The stock has historically carried a high valuation that prices in continued strong growth, leaving it vulnerable to multiple compression if growth decelerates. Heavy stock-based compensation dilutes shareholders, and GAAP profitability has been modest relative to the rich multiple. AI could also disrupt some of the marketing and content tasks HubSpot monetizes.

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Walnut is informational, not investment advice. This page is descriptive and not a recommendation to buy or sell CRM or HUBS; figures are approximate and dated (as of July 2026). Verify current data before investing.

    CRM vs HUBS: How Salesforce and HubSpot Compare (2026), Walnut