ServiceNow, Inc. (NOW) Stock Price & How to Invest
Last updated July 2026
Short answer
You can invest in ServiceNow (NOW) by buying shares or fractional shares at any major broker, through an ETF that holds it (such as VGT, IGV, or QQQ), or as one holding in a thematic basket. NOW is a high-quality, premium-multiple enterprise-software compounder: it sells the Now Platform for digital workflows, anchored in IT Service Management and expanding into HR, customer service, security operations, and AI (Now Assist, Now Agents), competing with Microsoft, Salesforce, and Workday. Net retention above 120% and platform expansion drive it.
NOW stock price
As of 2026-09-08, ServiceNow, Inc. (NOW) last closed at $133.29, down 29.1% over the past year. Over the past 52 weeks it has traded between $83.00 and $192.23.
Prices are daily closing prices from Yahoo Finance and may be delayed. For the live quote, check your broker or ServiceNow, Inc.'s investor relations page. Walnut is informational, not investment advice.
What does ServiceNow, Inc. (NOW) do?
ServiceNow is one of the largest enterprise software companies in the world, providing a cloud-based platform for digital workflows. The original product (and still the largest revenue contributor) is IT Service Management (ITSM), which helps IT organizations manage incidents, problems, and changes. The platform has expanded into IT Operations Management, HR service delivery, customer service, security operations, and increasingly application development through low-code/no-code tooling.
ServiceNow's platform model means customers buy the underlying Now Platform and then activate different workflows (ITSM, HR, etc.) over time, expanding the relationship. Customer expansion (more workflows, more seats, more usage) drives a high proportion of revenue growth. Founded in 2004 by Fred Luddy, headquartered in Santa Clara, California. Bill McDermott has been CEO since 2019.
What's driving ServiceNow, Inc. (NOW)?
1. AI agents and Now Assist.
ServiceNow has been one of the more aggressive enterprise software companies in shipping AI features. Now Assist (generative AI for workflow automation) and Now Agents (AI agents that take actions across workflows) are central to the strategy. The pricing model includes premium SKUs for AI capabilities, providing a meaningful new revenue lever.
2. Platform expansion beyond IT.
Growth has shifted increasingly toward non-IT workflows: HR service delivery, customer service management, security operations, and procurement. Non-IT workflows now contribute a meaningful share of subscription revenue.
3. Public sector strength.
ServiceNow has been particularly successful in US federal government and other public sector accounts. The platform's flexibility and compliance certifications make it well-suited for government workflows.
4. Customer retention as moat.
ServiceNow has historically achieved gross renewal rates above 95% and net retention rates above 120%. Customers expand the platform over multiple years; switching costs grow with each new workflow deployed.
What are the risks to ServiceNow, Inc. (NOW)?
Premium valuation embeds high expectations for continued growth. Macroeconomic pressure can slow enterprise software spending in the near term. Competition from Microsoft (Power Platform, Copilot Studio) and Salesforce in adjacent workflows.
What is the ServiceNow, Inc. (NOW) forecast?
46 analysts publish price targets on NOW, averaging $142.23 against a $142.90 price as of September 2026, or -0.5%. The published targets run from $72.00 to $248.00, a wide spread, and the ratings split 45 buy, 2 hold, 2 sell. Over the last six months there have been 8 raises and 0 cuts among the published actions. A price target is what an analyst published on a date, not a prediction, and sell-side ratings skew positive across the whole market.
Read the full NOW forecast and price target for the target table, the recent rating actions by firm, and how the consensus has shifted.
Is NOW a buy or a sell?
We give no verdict on ServiceNow, Inc.. Both cases are real, which is why the question is contested at all, so here is the strongest version of each.
The case for buying. AI agents and Now Assist. ServiceNow has been one of the more aggressive enterprise software companies in shipping AI features. The most optimistic published target, $248.00, assumes this works close to its best case.
The case against. Premium valuation embeds high expectations for continued growth. The most pessimistic target, $72.00, is roughly what NOW is worth if this bites instead.
Read the full bull and bear case on NOW, including what would have to change to break either one. Walnut is not an investment adviser.
Has ServiceNow, Inc. (NOW) split its stock?
Yes. ServiceNow, Inc. (NOW) has had one share split in the last 10 years:
- 5:1 on December 18, 2025, so every share held became 5 shares.
A split changes the share count and the price per share and leaves the value of a holding unchanged. Someone holding $1,000 of NOW the day before the 5:1 split held $1,000 the day after, in more shares at a proportionally lower price. Historical prices from before the date are normally shown split-adjusted, which is why a long-run chart shows no cliff.
Splits matter mainly because they make older price figures confusing to compare by hand, and because a board choosing to split is usually signalling that the price has run up far enough to feel awkward for smaller buyers. Neither is a reason to buy or sell.
How is ServiceNow, Inc. (NOW) valued? (approximate, early 2026)
A simple financial snapshot. These are approximations and refresh quarterly; for current figures see ServiceNow, Inc.'s investor relations page or your broker.
- Revenue (TTM): ~$12 billion
- Operating margin: ~30% (non-GAAP; GAAP is lower due to stock-based compensation)
- Net income (TTM): ~$1.5 billion (GAAP)
- EPS (TTM): ~$7.50 (GAAP)
- P/E (TTM): ~95x (GAAP); ~55x (non-GAAP)
- Price to sales: ~17x
- Dividend yield: None (share buybacks instead)
- Free cash flow: ~$4 billion annually
- Net retention rate: ~120%+
ServiceNow trades at one of the highest valuations in enterprise software, reflecting durable 20%+ revenue growth, high customer retention, expanding platform mix, and the AI revenue tailwind. The premium embeds high expectations; any growth deceleration would compress the multiple.
Which ETFs hold ServiceNow, Inc. (NOW)?
What themes does ServiceNow, Inc. (NOW) fit?
These are the investment theses NOW naturally fits into. Each links to a full theme guide listing every other stock that belongs and the ETFs commonly used as a passive proxy.
Enterprise software
Workflow platform with durable 20%+ growth, ~120% net retention, and active AI agent product expansion.
AI agents
ServiceNow embeds agents into IT, HR, and customer workflows where the actions an agent takes are already defined.
Technology
Held as part of the Technology theme.
Growth stocks
Held as part of the Growth stocks theme.
Who competes with ServiceNow, Inc. (NOW)?
IT service management
Atlassian Jira Service Management is a major competitor, particularly in midmarket and developer-focused customers. BMC Helix and Ivanti are more traditional ITSM competitors. ServiceNow has been winning enterprise migrations from legacy ITSM platforms over the past decade.
Enterprise workflow platforms
Microsoft (Power Platform, Power Automate, Copilot Studio) is the broadest competitor in enterprise workflow automation. Salesforce competes in customer service workflows and is expanding into other operational areas. Workday competes in HR workflows. Each is a competitor in adjacent spaces; ServiceNow's platform integrates across them.
Security operations (SecOps)
Various SOAR (security orchestration, automation, and response) competitors, plus security-specific platforms like Splunk (now owned by Cisco) and Palo Alto Networks Cortex XSOAR.
What stocks are similar to ServiceNow, Inc. (NOW)?
Other names that sit close to NOW: same theme, named as a direct competitor, or held beside it in the same funds. Each entry says which. Worth a look if you are thinking about diversification within a thesis rather than concentration on one ticker.
How to invest in ServiceNow, Inc. (NOW)
There are three common ways to get NOW exposure. Buy shares (or fractional shares) directly at any major broker. Hold an ETF that includes it (IGV, CLOU), which spreads the position across many companies. Or build it into a focused thematic portfolio, so NOW sits alongside other stocks that express the same thesis.
Walnut takes the portfolio route. Describe a thesis where NOW fits (for example “AI infrastructure” or “dividend-growth large-caps”) and the AI proposes 5 to 6 constituents with target weights. You review the plan and fund it through your own broker when you're ready.
New to this? Start with how to invest in stocks, see how to analyze a stock with AI, or compare the best AI stock analyzers.
The bottom line on ServiceNow, Inc. (NOW)
ServiceNow (NOW) is a sticky, multi-workflow SaaS leader whose durable 20%-plus growth, high renewal rates, and AI monetization justify one of the richest valuations in enterprise software. In a portfolio it behaves as a large-cap quality-growth anchor (often held with Microsoft and Palantir), paying no dividend and reinvesting through buybacks, with a premium multiple that compresses quickly on any growth deceleration.
More on ServiceNow, Inc. (NOW)
Whether NOW is worth buying today depends more on your time horizon and what you already hold than on any single call. We walk through valuation, what would have to go right, and the risks in is NOW a buy or a sell?, and where the stock could go from here in the NOW stock forecast.
For income investors, whether NOW pays a dividend and how the payout looks is covered in does NOW pay a dividend? And to weigh NOW against a peer, read the full side-by-side comparisons: NOW vs MSFT and NOW vs GOOGL.
Wondering how NOW fits the portfolio you already own? Walnut is an AI investing app that connects your brokerage read-only and answers questions like that about your actual holdings: overlap, concentration, and how each position tracks the S&P 500. Compare the best AI portfolio analyzers or see the best AI investing apps in 2026.
Investing in ServiceNow, Inc. with AI
Connect the broker you already use and ask Walnut's AI how NOW fits what you actually hold: whether you own it already through a fund, what it would do to your concentration, and how it has tracked the S&P 500. Read-only by default, and you approve anything before it reaches your broker.
FAQ
What is ServiceNow's ticker symbol?
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NOW, listed on NYSE. Officially ServiceNow, Inc. Founded 2004 by Fred Luddy, headquartered in Santa Clara, California. Trades during US market hours, available at every major US brokerage.
Who are ServiceNow's competitors?
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By segment. IT service management: Atlassian Jira Service Management, BMC Helix, Ivanti. Enterprise workflow platforms broadly: Microsoft Power Platform, Salesforce, Workday. Security operations: various SOAR competitors. Each competitor is strong in a specific niche; ServiceNow competes through platform breadth and integration.
Is ServiceNow an AI stock?
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Yes. ServiceNow has been one of the more aggressive enterprise software companies in shipping AI features through Now Assist and Now Agents. The company has built a meaningful premium-pricing tier specifically for AI capabilities. AI-driven workflow automation is the central product narrative.
What is ServiceNow's P/E ratio?
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Approximately 95x trailing twelve months on GAAP earnings as of early 2026; approximately 55x on non-GAAP earnings (which exclude stock-based compensation). High multiple reflecting durable 20%+ revenue growth, ~120%+ net retention, and the AI revenue tailwind. Premium embeds high expectations.
What does ServiceNow do?
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ServiceNow provides a cloud-based platform for digital workflows. The original and still-largest business is IT Service Management (helping IT organizations manage incidents and changes). The platform has expanded to HR service delivery, customer service, security operations, and application development. Customers typically expand across multiple workflows over time.
Who owns the most ServiceNow stock?
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Major institutional holders include Vanguard (~8%), BlackRock (~7%), and State Street (~4%). Insider ownership is low. ServiceNow is widely held in enterprise-software-focused, large-cap growth, and quality-compounder funds.
Which ETFs have the most ServiceNow exposure?
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VGT (Vanguard Information Technology) holds NOW at meaningful weight (~1.4%). XLK (Technology Select Sector SPDR) holds NOW at similar weight. IGV (iShares Expanded Tech-Software) holds NOW at higher concentration (~7-8%) because of its software focus. QQQ holds NOW at ~1.6%. VOO holds NOW at ~0.7%.
Which thematic baskets typically include ServiceNow?
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One theme on Walnut: Enterprise software (durable 20%+ growth, ~120% net retention, active AI agent product expansion). NOW is also often included in AI infrastructure baskets given the AI feature monetization story. Many Walnut users hold NOW as a core enterprise software anchor alongside MSFT and PLTR.
How much of QQQ is ServiceNow?
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Approximately 1.6% as of early 2026. NOW is typically a top-20 QQQ holding. In VOO, the weight is ~0.7% reflecting broader index weight. In IGV (software-specific ETF), the weight is much higher at ~7-8% reflecting the concentrated software universe.
Is ServiceNow in the S&P 500?
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Yes. NOW was added to the S&P 500 in November 2019 after meaningful market cap growth. It is now consistently a top-50 S&P 500 holding by market cap.
What is ServiceNow's market cap?
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Approximately $200 billion as of early 2026. Market cap has grown several multiples since 2019 driven by consistent 20%+ revenue growth and the AI revenue tailwind. NOW is now one of the largest US enterprise software companies by market cap, behind only Microsoft and Salesforce in major software peers.
Does ServiceNow pay a dividend?
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No. ServiceNow has not paid a dividend historically and has prioritized share buybacks plus continued growth investment. Buybacks have grown materially in recent years. A future dividend has been speculated about but not announced.
Is ServiceNow a SaaS stock?
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Yes, the defining example. ServiceNow is a pure-play subscription software company with multi-year customer contracts, ~95% gross renewal rates, and ~120% net retention. The combination of high recurring revenue durability plus consistent platform expansion (more workflows, more seats, more AI features) is the central thesis.
Should I own ServiceNow directly or through VGT?
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Both common. Direct NOW gives concentrated enterprise software exposure with the AI agent revenue tailwind. VGT includes NOW at ~1.4% along with broader tech sector exposure dominated by Apple, Microsoft, and NVIDIA. For meaningful NOW exposure, direct ownership is necessary; the VGT weight is too small to drive portfolio returns from NOW specifically.
Guides that feature NOW
NOW is one of the names covered in these guides. Each one puts the stock next to its peers so you can see where it fits rather than judging it alone.
Walnut is informational, not investment advice. Financial figures on this page are approximations; always verify current numbers with ServiceNow, Inc.'s investor relations page or your broker before making investment decisions.