ServiceNow, Inc. (NOW) Stock Price & How to Invest
Last updated October 2026
Short answer
You can invest in ServiceNow (NOW) by buying shares or fractional shares at any major broker, through an ETF that holds it (such as VGT, IGV, or QQQ), or as one holding in a thematic basket. NOW is a high-quality, premium-multiple enterprise-software compounder: it sells the Now Platform for digital workflows, anchored in IT Service Management and expanding into HR, customer service, security operations, and AI (Now Assist, Now Agents), competing with Microsoft, Salesforce, and Workday. As of October 16, 2026 the shares closed near $141 (post-split), about 4% lower year to date and 21% lower over one year, though up roughly 38% over the past three months.
NOW stock price
As of 2026-10-23, ServiceNow, Inc. (NOW) last closed at $158.96, down 14.6% over the past year. Over the past 52 weeks it has traded between $83.00 and $189.26.
Prices are daily closing prices from Yahoo Finance and may be delayed. For the live quote, check your broker or ServiceNow, Inc.'s investor relations page. Walnut is informational, not investment advice.
What does ServiceNow, Inc. (NOW) do?
ServiceNow is one of the largest enterprise software companies in the world, providing a cloud-based platform for digital workflows. The original product (and still the largest revenue contributor) is IT Service Management (ITSM), which helps IT organizations manage incidents, problems, and changes. The platform has expanded into IT Operations Management, HR service delivery, customer service, security operations, and increasingly application development through low-code/no-code tooling.
ServiceNow's platform model means customers buy the underlying Now Platform and then activate different workflows (ITSM, HR, etc.) over time, expanding the relationship. Customer expansion (more workflows, more seats, more usage) drives a high proportion of revenue growth. Founded in 2004 by Fred Luddy, headquartered in Santa Clara, California. Bill McDermott has been CEO since 2019.
The operating numbers in 2026 have stayed strong even as the share price swung. Second-quarter 2026 revenue was about $3.99 billion, up roughly 24% from a year earlier, and adjusted EPS of $0.90 beat the ~$0.86 consensus. Trailing revenue is now about $14.7 billion with roughly $5.2 billion of free cash flow. In mid-October the company introduced an EmployeeWorks AI platform and an AI Passport control layer for enterprise agents, and the shares rose about 5% after ServiceNow denied interest in acquiring the AI startup Decagon. Per-share figures on this page reflect the stock's five-for-one split in late 2025.
What's driving ServiceNow, Inc. (NOW)?
1. AI agents and Now Assist.
ServiceNow has been one of the more aggressive enterprise software companies in shipping AI features. Now Assist (generative AI for workflow automation) and Now Agents (AI agents that take actions across workflows) are central to the strategy, and October 2026 launches such as EmployeeWorks and AI Passport extend it toward governing agents across the enterprise. The pricing model includes premium SKUs for AI capabilities, providing a meaningful new revenue lever.
2. Platform expansion beyond IT.
Growth has shifted increasingly toward non-IT workflows: HR service delivery, customer service management, security operations, and procurement. Non-IT workflows now contribute a meaningful share of subscription revenue.
3. Public sector strength.
ServiceNow has been particularly successful in US federal government and other public sector accounts. The platform's flexibility and compliance certifications make it well-suited for government workflows.
4. Customer retention as moat.
ServiceNow has historically achieved gross renewal rates above 95% and net retention rates above 120%. Customers expand the platform over multiple years; switching costs grow with each new workflow deployed. That entrenchment is the core of the bull argument against the 2026 worry that AI agents could replace seat-based workflow software.
What are the risks to ServiceNow, Inc. (NOW)?
Premium valuation embeds high expectations for continued growth: even after the 2026 drawdown the stock trades near 88x trailing GAAP earnings and about 28x forward estimates. The sharp swing from a 52-week high near $193 to a low near $81 shows how quickly sentiment on AI disruption of software can move the shares. GAAP operating margin has thinned to about 4% on a trailing basis and second-quarter GAAP net income fell to about $298 million, while debt has risen to roughly $8.5 billion against $4.7 billion of cash. Macroeconomic pressure can slow enterprise software spending in the near term, and competition from Microsoft (Power Platform, Copilot Studio) and Salesforce in adjacent workflows remains.
What is the ServiceNow, Inc. (NOW) forecast?
46 analysts publish price targets on NOW, averaging $151.47 against a $141.97 price as of October 2026, or +6.7%. The published targets run from $72.00 to $248.00, a wide spread, and the ratings split 44 buy, 3 hold, 2 sell. Over the last six months there have been 11 raises and 0 cuts among the published actions. A price target is what an analyst published on a date, not a prediction, and sell-side ratings skew positive across the whole market.
Read the full NOW forecast and price target for the target table, the recent rating actions by firm, and how the consensus has shifted.
Is NOW a buy or a sell?
We give no verdict on ServiceNow, Inc.. Both cases are real, which is why the question is contested at all, so here is the strongest version of each.
The case for buying. AI agents and Now Assist. ServiceNow has been one of the more aggressive enterprise software companies in shipping AI features. The most optimistic published target, $248.00, assumes this works close to its best case.
The case against. Premium valuation embeds high expectations for continued growth: even after the 2026 drawdown the stock trades near 88x trailing GAAP earnings and about 28x forward estimates. The most pessimistic target, $72.00, is roughly what NOW is worth if this bites instead.
Read the full bull and bear case on NOW, including what would have to change to break either one. Walnut is not an investment adviser.
Has ServiceNow, Inc. (NOW) split its stock?
Yes. ServiceNow, Inc. (NOW) has had one share split in the last 10 years:
- 5:1 on December 18, 2025, so every share held became 5 shares.
A split changes the share count and the price per share and leaves the value of a holding unchanged. Someone holding $1,000 of NOW the day before the 5:1 split held $1,000 the day after, in more shares at a proportionally lower price. Historical prices from before the date are normally shown split-adjusted, which is why a long-run chart shows no cliff.
Splits matter mainly because they make older price figures confusing to compare by hand, and because a board choosing to split is usually signalling that the price has run up far enough to feel awkward for smaller buyers. Neither is a reason to buy or sell.
How is ServiceNow, Inc. (NOW) valued? (approximate, October 2026)
A simple financial snapshot. These are approximations and refresh quarterly; for current figures see ServiceNow, Inc.'s investor relations page or your broker.
- Revenue (TTM): ~$14.7 billion
- Revenue growth (latest quarter): ~24% YoY (Q2 2026 revenue ~$3.99 billion)
- Margins (gross / GAAP operating / net): ~75% / ~4% / ~11%
- Net income (TTM): ~$1.7 billion (GAAP)
- P/E: ~88x trailing (GAAP); ~28x forward
- Price to sales: ~10x
- Market cap: ~$146 billion
- Free cash flow (TTM): ~$5.2 billion
- Dividend yield: None (share buybacks instead)
ServiceNow's multiple has compressed sharply: price to sales is now about 10x, down from roughly 17x in early 2026, as the market repriced software for AI disruption risk even while revenue kept growing in the mid-20s percent. The stock still trades at a premium on GAAP earnings (about 88x trailing) but at roughly 28x forward estimates. Third-quarter results on October 28, 2026 face a consensus near $1.02 of EPS on about $4.09 billion of revenue.
Which ETFs hold ServiceNow, Inc. (NOW)?
What themes does ServiceNow, Inc. (NOW) fit?
These are the investment theses NOW naturally fits into. Each links to a full theme guide listing every other stock that belongs and the ETFs commonly used as a passive proxy.
Enterprise software
Workflow platform with durable 20%+ growth, ~120% net retention, and active AI agent product expansion.
AI agents
ServiceNow embeds agents into IT, HR, and customer workflows where the actions an agent takes are already defined.
Technology
Held as part of the Technology theme.
Growth stocks
Held as part of the Growth stocks theme.
Who competes with ServiceNow, Inc. (NOW)?
IT service management
Atlassian Jira Service Management is a major competitor, particularly in midmarket and developer-focused customers. BMC Helix and Ivanti are more traditional ITSM competitors. ServiceNow has been winning enterprise migrations from legacy ITSM platforms over the past decade.
Enterprise workflow platforms
Microsoft (Power Platform, Power Automate, Copilot Studio) is the broadest competitor in enterprise workflow automation. Salesforce competes in customer service workflows and is expanding into other operational areas. Workday competes in HR workflows. Each is a competitor in adjacent spaces; ServiceNow's platform integrates across them. AI-native agent startups such as Decagon are a newer source of competition in customer service automation.
Security operations (SecOps)
Various SOAR (security orchestration, automation, and response) competitors, plus security-specific platforms like Splunk (now owned by Cisco) and Palo Alto Networks Cortex XSOAR.
What stocks are similar to ServiceNow, Inc. (NOW)?
Other names that sit close to NOW: same theme, named as a direct competitor, or held beside it in the same funds. Each entry says which. Worth a look if you are thinking about diversification within a thesis rather than concentration on one ticker.
How to invest in ServiceNow, Inc. (NOW)
There are three common ways to get NOW exposure. Buy shares (or fractional shares) directly at any major broker. Hold an ETF that includes it (IGV, CLOU), which spreads the position across many companies. Or build it into a focused thematic portfolio, so NOW sits alongside other stocks that express the same thesis.
Walnut takes the portfolio route. Describe a thesis where NOW fits (for example “AI infrastructure” or “dividend-growth large-caps”) and the AI proposes 5 to 6 constituents with target weights. You review the plan and fund it through your own broker when you're ready.
New to this? Start with how to invest in stocks, see how to analyze a stock with AI, or compare the best AI stock analyzers.
The bottom line on ServiceNow, Inc. (NOW)
ServiceNow (NOW) is a sticky, multi-workflow SaaS leader whose 20%-plus growth, high renewal rates, and AI monetization have long supported one of the richest valuations in enterprise software. 2026 tested that premium: the stock fell as low as about $81 on worries that AI agents would erode seat-based software, then rebounded sharply as revenue kept growing about 24%. In a portfolio it behaves as a large-cap quality-growth anchor (often held with Microsoft and Palantir), paying no dividend, with third-quarter results due October 28, 2026.
More on ServiceNow, Inc. (NOW)
Whether NOW is worth buying today depends more on your time horizon and what you already hold than on any single call. We walk through valuation, what would have to go right, and the risks in is NOW a buy or a sell?, and where the stock could go from here in the NOW stock forecast.
For income investors, whether NOW pays a dividend and how the payout looks is covered in does NOW pay a dividend? And to weigh NOW against a peer, read the full side-by-side comparisons: NOW vs MSFT and NOW vs GOOGL.
Wondering how NOW fits the portfolio you already own? Walnut is an AI investing app that connects your brokerage read-only and answers questions like that about your actual holdings: overlap, concentration, and how each position tracks the S&P 500. Compare the best AI portfolio analyzers or see the best AI investing apps in 2026.
Investing in ServiceNow, Inc. with AI
Connect the broker you already use and ask Walnut's AI how NOW fits what you actually hold: whether you own it already through a fund, what it would do to your concentration, and how it has tracked the S&P 500. Read-only by default, and you approve anything before it reaches your broker.
FAQ
What is ServiceNow's ticker symbol?
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NOW, listed on NYSE. Officially ServiceNow, Inc. Founded 2004 by Fred Luddy, headquartered in Santa Clara, California. Trades during US market hours, available at every major US brokerage.
Who are ServiceNow's competitors?
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By segment. IT service management: Atlassian Jira Service Management, BMC Helix, Ivanti. Enterprise workflow platforms broadly: Microsoft Power Platform, Salesforce, Workday. Security operations: various SOAR competitors. Each competitor is strong in a specific niche; ServiceNow competes through platform breadth and integration.
Is ServiceNow an AI stock?
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Yes. ServiceNow has been one of the more aggressive enterprise software companies in shipping AI features through Now Assist and Now Agents, and in October 2026 it added an EmployeeWorks AI platform and an AI Passport control layer. The company has built a meaningful premium-pricing tier specifically for AI capabilities. AI-driven workflow automation is the central product narrative.
What is ServiceNow's P/E ratio?
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Approximately 88x trailing twelve months on GAAP earnings (about $1.60 per share, post-split) as of October 2026, and roughly 28x forward estimates. The multiple reflects mid-20s percent revenue growth, ~120%+ net retention, and the AI revenue tailwind, though it is well below where it sat before the 2026 software selloff.
What does ServiceNow do?
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ServiceNow provides a cloud-based platform for digital workflows. The original and still-largest business is IT Service Management (helping IT organizations manage incidents and changes). The platform has expanded to HR service delivery, customer service, security operations, and application development. Customers typically expand across multiple workflows over time.
Who owns the most ServiceNow stock?
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As of early 2026, major institutional holders included Vanguard (~8%), BlackRock (~7%), and State Street (~4%). Insider ownership is low. ServiceNow is widely held in enterprise-software-focused, large-cap growth, and quality-compounder funds.
Which ETFs have the most ServiceNow exposure?
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VGT (Vanguard Information Technology) and XLK (Technology Select Sector SPDR) hold NOW at a weight of roughly 1-1.5%. IGV (iShares Expanded Tech-Software) holds NOW at higher concentration (around 7-8% in early 2026) because of its software focus. QQQ and VOO also hold it at smaller weights. Weights shift with the share price, and NOW's fell during the 2026 software selloff.
Which thematic baskets typically include ServiceNow?
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One theme on Walnut: Enterprise software (mid-20s percent growth in 2026, ~120% net retention, active AI agent product expansion). NOW is also often included in AI infrastructure baskets given the AI feature monetization story. Many Walnut users hold NOW as a core enterprise software anchor alongside MSFT and PLTR.
How much of QQQ is ServiceNow?
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Approximately 1.6% as of early 2026, likely somewhat lower after the stock's 2026 decline. NOW has typically been a top-20 QQQ holding. In VOO, the weight was ~0.7% reflecting broader index weight. In IGV (software-specific ETF), the weight is much higher at ~7-8% reflecting the concentrated software universe.
Is ServiceNow in the S&P 500?
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Yes. NOW was added to the S&P 500 in November 2019 after meaningful market cap growth. It remains one of the larger S&P 500 members by market cap.
What is ServiceNow's market cap?
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Approximately $146 billion as of October 16, 2026, down from roughly $200 billion in early 2026 after the software selloff, though well above its 2026 low. NOW remains one of the largest US enterprise software companies by market cap.
Does ServiceNow pay a dividend?
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No. ServiceNow has not paid a dividend historically and has prioritized share buybacks plus continued growth investment. Buybacks have grown materially in recent years. A future dividend has been speculated about but not announced.
Is ServiceNow a SaaS stock?
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Yes, the defining example. ServiceNow is a pure-play subscription software company with multi-year customer contracts, ~95% gross renewal rates, and ~120% net retention. The combination of high recurring revenue durability plus consistent platform expansion (more workflows, more seats, more AI features) is the central thesis.
Should I own ServiceNow directly or through VGT?
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Both are common. Direct NOW gives concentrated enterprise software exposure with the AI agent revenue tailwind. VGT includes NOW at a small weight along with broader tech sector exposure dominated by Apple, Microsoft, and NVIDIA. A VGT holder's returns are driven far more by those megacaps than by NOW specifically. Walnut is not an investment adviser.
How did ServiceNow do in its latest quarter?
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In the second quarter of 2026 ServiceNow reported revenue of about $3.99 billion, up roughly 24% year over year, and adjusted EPS of $0.90 against a consensus near $0.86. GAAP net income was lower at about $298 million. Third-quarter results are scheduled for October 28, 2026, with consensus near $1.02 of EPS on about $4.09 billion of revenue.
How has NOW stock performed in 2026?
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As of the October 16, 2026 close near $141, ServiceNow shares were down about 4% year to date and about 21% over one year. The path was volatile: the stock fell to a 52-week low near $81 during the software selloff and then rose about 38% over the past three months. Its 52-week high is about $193.
Guides that feature NOW
NOW is one of the names covered in these guides. Each one puts the stock next to its peers so you can see where it fits rather than judging it alone.
Walnut is informational, not investment advice. Financial figures on this page are approximations; always verify current numbers with ServiceNow, Inc.'s investor relations page or your broker before making investment decisions.