Delete your Walnut account

This page explains how to permanently delete your Walnut account and the data associated with it. Walnut is operated by Walnut Invest. Deleting your Walnut account removes your data from Walnut only. It does not close or affect your brokerage account, which is held by your broker and managed entirely by them.

You can request account deletion in either of these ways:

• By email. Send an email from the address associated with your Walnut account to hello@walnutinvest.com with the subject line "Delete my Walnut account". Sending from your account email lets us verify the request without asking for anything else.
• Through the contact form. Visit walnutinvest.com/contact, include the email address on your Walnut account, and write that you want your account deleted.

We confirm the request by email and complete the deletion within 30 days. There is no cost and you do not need an active subscription to request it.

When we delete your account, we remove:

• Your authentication record and email address.
• Every basket you created, including its thesis, constituents, and target weights.
• Your basket positions and the order history recorded through Walnut.
• Your brokerage connection records and any API keys you generated.
• Your in-app AI assistant chat history.
• Your analytics profile associated with your account.

After deletion we purge your records within 30 days, except where the law requires us to keep certain records longer (for example, transaction records we are required to retain). A small amount of log data may persist briefly for fraud-prevention and security purposes before it is purged. We never sell your data.

Your holdings and trades themselves live at your broker, not at Walnut. Deleting your Walnut account does not delete anything at your broker. To close your brokerage account or delete data held by your broker, contact your broker directly.

You do not have to delete your whole account to remove specific data. You can delete individual baskets inside the Walnut app at any time, or email hello@walnutinvest.com to ask us to remove specific information while keeping your account open.

For anything about this process, email hello@walnutinvest.com or see our Privacy Policy.